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Privacy Policy

Our Privacy Policy 

 

Last updated: March 24, 2026

 

This Privacy Policy explains how Loose Threadz (“we,” “us,” “our”) collects, uses, and shares information when you visit or make a purchase from loosethreadz.net (the “Site”).

 

 

1) Information We Collect

 

Information you provide to us

  • Contact details: name, email, shipping address, billing address, phone number (if provided)

  • Order details: items purchased, order notes, returns/exchanges communications

  • Account details (if you create an account): login and profile information

  • Customer support messages: emails or other messages you send us

Information collected automatically

  • Device and usage data: IP address, browser type, pages viewed, time spent, referring/exit pages

  • Cookies and similar technologies: used for site functionality, analytics, and advertising measurement

Payment information

  • Payments are processed by our payment providers. We do not store your full payment card number. Payment providers may collect payment details to process your transaction.

 

2) How We Use Your Information

 

We use your information to:

  • Process and fulfill orders (payment, shipping, returns/exchanges)

  • Communicate with you about your order and customer service requests

  • Send marketing emails if you opt in (you can unsubscribe anytime)

  • Improve our Site, products, and customer experience

  • Detect, prevent, and address fraud, abuse, or security issues

  • Comply with legal obligations

 

3) Marketing Emails (No SMS)

 

If you opt in, we may send you promotional emails. You can unsubscribe at any time by using the link in our emails or by contacting us at bpm.merchant57@gmail.com .
 

We do not send marketing text messages (SMS).

 

4) Cookies, Analytics, and Advertising

 

We use cookies and similar technologies to operate the Site and understand how visitors use it.

We use:

  • Google Analytics to help us understand Site traffic and usage.

  • Meta Pixel (if enabled) to measure advertising performance and show relevant ads.

These tools may collect information such as pages visited, actions taken, and device/browser identifiers. You can control cookies through your browser settings and, where available, opt out of certain ad personalization through Google/Meta settings.

 

5) How We Share Your Information

 

We may share your information with service providers that help us run our business, such as:

  • Payment processors

  • Shipping and fulfillment providers

  • Email marketing providers

  • Analytics and advertising partners (e.g., Google, Meta)

  • Website hosting and security providers

We may also share information if required to comply with law, respond to lawful requests, or protect our rights.

 

6) Your Choices and Rights

 

Depending on where you live, you may have rights to access, correct, or delete certain personal information. You can request this by contacting us at bpm.merchant57@gmail.com .

Email marketing: You can unsubscribe anytime.

 

7) Data Retention

 

We keep personal information as long as needed to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

8) Security

 

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure.

 

9) Children’s Privacy

 

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

 

10) Changes to This Policy

 

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version.

 

11) Contact Us

 

Loose Threadz
 

Email: bpm.merchant57@gmail.com
 

Business address: 22 Golden Gate Cir, Port Orange, FL 32129
 

Phone: (904) 523-9418

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